Shipping and Handling:
We recommend that you use a confirmed ship to address.
Leave us your phone No. to us in ship to address or in messages. This could do help in smoothly delivery and parcel safe.
All items (including priority shipping) are subject to a 1-3 working day handling period before they are dispatched. We will notify all customers via email once their orders have shipped.
International shipping time basically depend on the shipping program and your location. It is also highly depended on the courier and local customs/duties. And the holiday, bad weather and etc. may delay the shipping.
We saved your money not on item price but also on shipping charge. We try our can to pick proper shipping program for you and turbo the processing of post. Reasonable charge may takes in case you want speedy shipping program than ours in this list. If so please contact us before make your payment.
Sorry if shipping delayed by any means even it is out of our control. You will be covered by our shipping protection program. We guarantee that your order will ship on time, using the method you request, provided that paperwork is returned on time. We will list the tracking number after delivery; you can then visit the corresponding carrier’s website for online tracking information (We are not responsible for delays caused by unexpected reasons like custom’s process, weather condition, the shipping carrier delays (UPS, FedEx, DHL). etc.
Delivery Lead Time
Sample time: 3-7days
Mass Production lead time: 15~30 days after receipt the order details and deposits.
1) Payment method: T/T (Preferred) Please consult us first if you want to pay via other method.
2) Payment term:
30% deposit before production the balance to be paid before shipment
We accommodate, if necessary, sample purchasing to help you verify the quality and color. Samples are not returnable, they are billed at the first quantity price break. The cost of the sample is free but you need to pay in advance and returned to you when you place the order.
The freight is non-refundable.
Please offer your express account such as UPS, FEDEX, DHL, and TNT for us to send you the samples. That you're able to collect samples as soon as possible free charge for some small samples.
Where you require a quantity smaller than the minimum quantity shown the price list, this is normally possible but usually carries a small order surcharge. The price depends on the qty. Discounts given for multiple purchases on the same order - ask for a bargain price.
Products and Logos
We show products and logos on this Web site only to illustrate our products and our ability to imprint them with messages and art. By using these illustrations, we do not suggest that the imprints were designed by this company, nor do we suggest the products with those imprints are available to anyone without permission of the owners of the trademark or copyrighted art or copy. All trademarks and copyrights belong to their respective companies.
Artwork and Printing
If you want custom logos or art, send them to us formatted as "camera ready" black and white along with the purchase order. To be sure art is “camera ready”, make sure it is sharp in detail, and that it is not folded, wrinkled, or stapled through. Please do not send photocopies or colored ink (other than black), as they are not suitable for reproduction. Also, please do not send half-tone artwork.
All artwork and print charges will be levied where necessary unless previously stipulated by us. Where applicable the prices shown include printing one color one position from camera ready artwork supplied, for additional positions or colors of printing please email or phone us to obtain exact quotation.
Art Conversion Charges
Art conversion to usable vector form is free depending on the artwork complexity. It is our goal to match the original art as close as possible. Since redrawing your art requires recreating it by hand, typos or other mistakes may occur. It is your responsibility to verify on the art proof that will be sent to you after redrawing, that the artwork is laid out properly, words are spelled correctly, and all other art details are verified.Please be aware that whatever you approve is what will be printed and we will not be held responsible if incorrect art is approved.
Warranty and Return
All of our products had been strictly inspected by producer and our own QC before shipping. No Hassles - Our top priority is to provide the best possible service; that is why we want to have the best return policy available. If for any reason you are not satisfied with your purchase, you may return the item for a refund. Returns must be in original condition. Once we receive the returned merchandise, we will credit your account within 7 business days. Shipping charges are not included in the refunded price. In order to return an item you must contact us to request a Return Merchandise Authorization.